The Wait Is Over: Enhanced Primary Care LIVE Is Here!
Join the most impactful in-person experience built by General Practice, for General Practice.
"Stories from the frontline" - actionable strategies, real community, and the clarity you’ve been craving.
30th April 2026 - 9am - 5pm
Birmingham City Centre - International Convention Centre
All tickets only £99+VAT
Your Chair - Dr. Dan Bunstone
As a practicing GP Partner, Clinical Director, and trusted voice in national Primary Care strategy, Dr. Dan Bunstone brings the perfect blend of clinical credibility, system-level thinking, and on-the-ground empathy to guide the day.
With years of experience chairing theatre spaces and conferences, Dan is a skilled facilitator who knows how to hold space, ask sharp questions, and keep energy high. Deeply respected across the Primary Care community, he’s perfectly positioned to bring nuance, curiosity, and clarity to every session at EPC Live.
Your Speakers:
Currently working on the frontline in General Practice, they join us to share their inspirational stories of success, despite the incredibly challenging environment.
Dan Bunstone will explore the reality of demand, capacity and access in modern General Practice, drawing on real-world experience rather than theory.
His session will reflect on what genuinely reduces friction for patients and teams — and what often looks promising but fails under pressure.
Expect honest insight into navigating complexity when simple solutions don’t exist.
Patrick Denston will focus on how practices can make better use of their own data to understand what’s really happening beneath the surface.
He will explore how gaps, variation and unseen demand affect decision-making, workload and outcomes.
Patrick’s session will highlight practical ways data can support smarter prioritisation rather than becoming another burden.
Amar Ahmed and Fari Ahmad will share reflections on leadership, resilience and adaptability in primary care during times of sustained challenge.
Their session will consider how leaders make decisions when certainty is limited and conditions are constantly shifting.
They will focus on lessons learned from frontline experience rather than idealised models of change.
Sheikh Mateen Ellahi will look at how everyday clinical processes can quietly drain time and energy if left unexamined.
His session will explore practical approaches to streamlining high-volume work while maintaining safety and quality.
Sheikh will share insights grounded in what is achievable within the constraints of real General Practice.
Pete Woodward will discuss the challenge of on-the-day demand and what it takes to regain a sense of control over appointments and workload.
His session will reflect on the use of triage, systems and automation to improve flow for both patients and staff.
Pete will focus on lessons learned through doing, adapting and refining rather than implementing perfect solutions.
Dr Valeed Ghafoor will explore how access models and new ways of working can be introduced without compromising governance or clinical safety.
His session will consider the balance between innovation and risk in pressured environments.
Valeed will share practical reflections from implementing change while remaining accountable for quality of care.
Neil Modha will take a wider view of leadership, collaboration and the direction of travel for General Practice within increasingly complex systems.
His session will explore how practices and leaders can work together across boundaries while managing competing priorities.
Neil will focus on strategic thinking that remains grounded in operational reality.
Luan Stewart will share leadership lessons from working in challenging and unstable practice environments.
Her session will explore what recovery, improvement and change really look like when time, capacity and morale are stretched.
Luan will focus on prioritisation, judgement and resilience when there is no clean starting point.
Outline Agenda
8:30 - Registration and Arrivals
9:00 - Theatre Opens
9:15 - Welcome
9:30-11:00 - Speakers
11:00-13:00 Digital Carousel
13:00 - 14:00 - Lunch
14:00 - 15:30 Speakers
15:30 - 16:00 - Break
16:00-17:00 - Final Speaker and Close
Thank you to our generous event sponsors
Without you, we would not be able to offer such an exceptional delegate experience.
Real Stories. Real People. Real Impact.
EPCX Live is something different.
A one-day, high-impact event created specifically for the people who are still doing the work — day in, day out — in General Practice.
GPs. Practice Managers. PCN teams. Operational leaders.
If you’re part of the engine room of primary care, this day is for you.
Every Speaker Is From the Front Line
There are no ivory towers here.
Every speaker is currently working in General Practice. They’re sharing one clear, powerful story — a change they’ve made in their practice that’s created a measurable improvement for their team, their systems, or their patients.
These are stories of real transformation — from people who’ve had to navigate the same pressures as you. You’ll leave with ideas you can actually use.
Expect practical insight, not policy talk. Ideas you can steal and adapt, not theory to “think about later.”
One Seat. One Room. One Energising Experience.
No missed sessions. No clashing tracks. No running between rooms.
You’ll have a dedicated seat in our 250-seat theatre at the ICC in Birmingham — and it’s yours for the entire day. You’ll be guided throughout by our chair, Dr Dan Bunstone, who brings clarity, pace, and a deep understanding of Primary Care.
This format allows us to go deeper, keep energy high, and create a shared learning experience for everyone in the room.
A Proper Lunch. And Great Coffee.
Let’s be honest — the first question you’ll be asked when you get back is:
“How was the lunch?”
We’ve taken that seriously.
Your ticket includes high-quality catering, proper refreshments, and food that does justice to the effort you’ve made to be in the room.
This isn’t a pre-packed wrap. You’ll be looked after — and able to refuel while connecting with other delegates.
Innovation Without the Sales Pitch
Between sessions, you’ll explore our curated Exhibition Hall, where you can meet selected partners and suppliers who are genuinely solving problems for practices — not selling snake oil.
💡 Our Digital Carousel showcases successful implementations from both practices and tech suppliers — stories that show what worked, how they did it, and what they’d do differently.
🗺️ And don’t miss our Exhibition Safari: the more meaningful conversations you have, the better your chances of winning a fantastic prize.
This is about purposeful conversations and practical discovery — not awkward sales chats or gimmicky freebies.
A Community You’ll Want to Be Part Of
There’s something powerful about sitting in a room full of people who get it.
People who are facing the same pressures, making the same difficult decisions, and looking for the same kind of hope.
That’s the energy we’re building at EPCX Live.
This isn’t just an event. It’s a chance to press pause, refill your tank, and return to your practice with renewed clarity and confidence.
Who Should Attend
This event is for the people still making General Practice work.
Whether you’re leading from the front or holding things together behind the scenes, EPCX Live is designed for:
GP Partners and Practice Managers balancing clinical, operational, and financial pressures
PCN Clinical Directors and Management Leads looking to strengthen local systems
Operations and Business Managers looking to improve efficiency and morale
Lead Nurses, Admin Leaders, and Project Managers driving real-world change
Anyone who wants less talk, more action — and practical tools to take back to their team
If you’ve ever felt like “no one talks about what it’s really like” — this is your day.
What You’ll Take Away
This isn’t just another CPD tick-box day.
EPCX Live has been built from the ground up to give you practical value that sticks. You’ll leave with:
Actionable ideas and tools from people who’ve made real change
Honest, frontline stories you can learn from — including what didn’t work
A clearer sense of what’s possible in your own practice or PCN
New connections with people who understand the challenges you’re facing
Permission to reset, refocus, and take a breath without guilt
This is your time to step away from the chaos and invest in what comes next.
Why This Is a Paid Event
We’ve deliberately priced EPCX Live at £99 + VAT — to reflect the value of what you’ll experience, and to build a room full of people who are committed to being there.
We’ve all been to free events where half the room never shows up.
This is different.
When you choose to buy a ticket, you’re saying: “I want to be in that room. I’m ready to learn. I’m open to change.”
In return, we’re making sure it’s a day you’ll look back on as a turning point — for your team, your systems, and your practice.
It’s an investment in clarity, connection, and change.
FAQs
Do I need to be in a clinical role to attend?
Not at all. This event is designed for anyone in a leadership, operational, or improvement role in General Practice or Primary Care Networks.
Will I get CPD hours?
Yes — we’ll provide a certificate of attendance and summary of learning outcomes for your portfolio or appraisal.
Is lunch really included?
Yes — and it’s properly done. Fresh, high-quality food and refreshments are included in your ticket price.
Can I attend just part of the day?
We recommend you join us for the full experience — each session builds on the energy of the room. But we understand things happen. Come for as much as you can.
What if I book and can’t attend?
You can transfer your ticket to a colleague if you’re unable to make it. Just contact us to arrange the change.
Our No.1 Aim is to give you an unforgettable day.
